Privacy Policy

Last Updated: May 22, 2024

Your privacy is a priority in our practice. At Sapiens Roam, we believe that the journey to understanding the world begins with a foundation of trust and mutual respect.

This policy outlines how Sapiens Roam Ltd. collects, uses, and protects any information that you give us when you use this website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to ensuring that your privacy is protected and used only for the purpose of enriching your travel experiences.

A serene view of an open journal with an old fountain pen on a wooden table in London
A commitment to thoughtful documentation.

1. Information We Collect

To facilitate your journey and provide a truly curated service, we may collect the following categories of personal information:

  • Identity & Contact Data: Includes your full name, title, email address, telephone number, and residential address in the United Kingdom or abroad.
  • Travel & Philosophical Preferences: Information regarding your travel history, cultural interests, dietary requirements, and specific aspirations for your philosophical journey.
  • Technical & Usage Data: Your IP address, browser type, and how you interact with our digital journal (this website).
  • Financial Data: Necessary details for processing payments through secure, encrypted gateways.

Note: We collect this information when you fill out an inquiry form, book a philosophical consultation, or correspond with us via our London studio.

2. How We Use Your Data

Our use of your data is governed by the principle of necessity. We process your information under the following lawful bases:

Service Deliverance

To fulfill our contract with you, including booking ethical accommodations, arranging expert guides, and managing your bespoke itinerary.

Communication

To send you essential updates about your journey, respond to enquiries, and provide your curated travel documentation.

We do not sell or lease your personal information to third parties. Data is shared only with trusted partners (such as boutique hotels or local ethical operators) strictly necessary for your travel arrangements.

3. Data Security & Your Rights

Sapiens Roam employs rigorous physical, electronic, and managerial procedures to safeguard your information. Our booking systems utilize advanced encryption to ensure your data remains secure throughout the planning process.

Your Legal Rights

Under the GDPR, you possess the following rights regarding your personal data:

  • Right of Access: Request a copy of the data we hold about you.
  • Right to Rectification: Ask us to correct inaccurate information.
  • Right to Erasure: The 'right to be forgotten' in certain circumstances.
  • Right to Object: Object to processing for direct marketing purposes.

Have Questions Regarding Your Data?

If you wish to exercise any of your rights or have questions about our data practices, please contact our Data Protection Officer.

Contact Our DPO

Sapiens Roam Ltd. | Isabella Mews, London, N1 4DZ, United Kingdom